GEGOX’s complete support services satisfy the Web IT, Security, Site Maintenance and Website Hosting needs associated with your website solution.
24x7x365 Technical Support Services
You can easily contact GEGOX’s support team through telephone or drop them an email.
Server Monitoring and Maintenance
At GEGOX’s, Servers are monitored constantly by our expert IT Engineers. They identify bugs, errors or problems quickly and resolve them with priority.
A Dedicated Account Manager and A Point of Contact will be there to assist any query or issues and to interface between you and your technical staff or developers. Up to 50% of your investment in GEGOX-Care is returned in Account Management hours.
Site Content Updates
At GEGOX’s, We quarterly update your website content such as images, text, products, specials, etc. GEGOX-Care is returned in content updates, which would normally be charged at a rate of $59 per hour.
WebMagnet™ Enhanced Hosting
GEGOX guarantees 99.9% uptime to ensure that your web page continues to keep its high search engine rankings and high ROI. Very few web hosting companies can provide this level of insurance. GEGOX-Care additionally includes mail hosting and comprehensive website statistics and reporting.
Constant site monitoring means instant hacker detection, making it possible to get rid of and fix bugs with absolute efficiency and priority.
GEGOX-Care support package consists of the renewal of up to two domain names as required and on client notification.
Daily Off-site Backups
At GEGOX’s, We perform a data backup of your website hourly, daily, weekly, monthly basis and stored in a secure off-site facility.
We keep constantly monitoring the website that is hosted on GEGOX’s web server and identifies the issues and fixes them immediately.
Provided as part of the GEGOX-Care support package, these services cannot be unbundled and are subject to GEGOX’s Terms and Conditions.
For more information regarding GEGOX-Care support, please Contact Us.
Your website security system must be implemented safely and effectively to protect your website, intranet or web-based business applications from unwanted viruses and hackers
GEGOX provides the bestsolutions to ensure your website content, confidential information, private data and computer systems are protected. Site backups are performed on the daily basis so that no data is lost or compromised.
Our IT experts will ensure your website is hosted in a safe environment and are available 24x7x365 should any issue be detected.